hippo.com.au – Privacy Policy

1. Our Privacy Policy
At Hippo Jobs Holdings Pty Ltd – hippo.com.au, we recognise the importance of your privacy.  We abide by the Privacy Act 1998 (Cth).  A policy for the management of your personal information is set out in this document.

1.1 Your personal information

Employers:
Through the course of your interaction with the hippo.com.au website you will be required to provide us with certain information to better allow us to connect you with job-seekers.  All information that you provide to us to be displayed on your advertisements will be accessible by the general public.  As this information is made public hippo.com.au cannot be responsible for any use made of that information by third parties.

Job Seekers:
Through the course of your interaction with the hippo.com.au website you will be required to provide us with certain information to better allow us to connect you with employers and agents.  All information that you provide to us to be displayed on your Job Profile will be accessible by a wide range of employers, agents and other members of hippo.com.au who have an Employers log-in.  To that extent, that information is made public, and hippo.com.au cannot be responsible for any use made of that information by third parties.

We will take reasonable steps to ensure that all information we collect or use is accurate, complete, up-to-date and stored in a secure environment and is accessed only by authorised parties for permitted purposes.

1.2 Our use of your personal information

When you register with the hippo.com.au we will require certain information from you such as your name, address, phone number, email address and information regarding products and services you wish us to provide.

We may use this information for our own internal marketing purposes (and those of our related companies).  An example would be to use the information to improve our products and services.  We may also disclose personal information for the purpose for which you provided the information to us or for another purpose, if you would reasonably expect us to disclose it for that purpose and that purpose is related to the purpose specified to you at the time of collection.

To the extent permitted by the Spam Act 2003 (Cth) and the Privacy Act 1988 (Cth), we may use your contact details to send you information about us, including our products and services.  When we send this information to you we will include an unsubscribe feature, which allows you to choose not to receive any more information of that kind from us.
Should you wish to access or modify any of the information provided to us and which we hold about you or request its removal from our records, please contact us by phone on 1300 788 874 or by email at support@hippo.com.au 

2. Information collected other than that provided by you

The following section details the collection of information that operates through our website.

2.1 Collection of Data
hippo.com.au collects personal information that is necessary for the function of the site activities.
When you visit this website we may make a record of your visit and log some or all of the following information for statistical or maintenance purposes:
Your service or internet provider (IP) address (the name or number which uniquely identifies the computer through which you were connected to the internet);

• the address of the referring site;
• the date and time of your visit;
• your top level domain name (for example, .org.au, .gov.au, .com.au etc);
• the address of the page that is accessed and the documents downloaded;
• The type of browser you used.

We also collect personal information when you complete the contact form or when you subscribe to our online newsletter.

2.2 Use and Disclosure
The information we collect is used in the following ways:

In general, we collect personal information to the extent that is necessary for us to carry out our business, to provide a high quality of service to both job seekers and employers, and establishing and building a relationship with you.

We use your IP address to help diagnose problems with our server, and to administer our website.  Your IP address is used to gather broad demographic information, but it is not logged in our web server logs against any of your personal information.

Our site uses cookies to keep track of your user session on our site for statistical purposes.

Our site’s contact form requires users to give us contact information (like their name and email address).  To the extent permitted by the Spam Act 2003 (Cth) and the Privacy Act 1988 (Cth), we may use customer contact information from this form to send the user information about our company.  The customer’s contact information is also used to contact the visitor when necessary.  Users may opt out of receiving future mailing lists; see the choice/opt out section below.

When you subscribe to our on-line newsletter, we use your contact details for the sole purposes of delivering newsletters to your email inbox.

We may disclose personal information to affiliated companies, government agencies and other third parties in accordance with this policy and the Privacy Act 1988 (Cth).

3. Unsubscribe
Our site provides users the opportunity to opt out of receiving communications from us and our partners.  This site gives users the option of removing their information from our database, email support@hippo.com.au to receive no future communications.

4. Data Quality
hippo.com.au is dedicated to ensuring that all personal information is collected or used is accurate, complete and up to date.  If you would like to change or update any information previously supplied to hippo.com.au you can update at anytime.

5. Data Security
hippo.com.au takes all reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure.
Once the collected information is no longer needed, hippo.com.au will take all reasonable steps to destroy or permanently de-identify records of personal data.

6. Openness
This page details our organisation’s privacy policies.  It outlines the type of information we collect, how we use it and why we collect it.  If you would like further information on our privacy standards, please contact us by phone on 1300 788 874 or by email at support@hippo.com.au:

7. Access and Correction
This site gives users the option for changing and modifying information previously provided.  In order to do so, please contact us by phone 1300 788 874 or by email at support@hippo.com.au

8. Identifiers
We do not collect nor use any Commonwealth government or agency identifiers to distinguish our users.

9. Anonymity
Where it is lawful and practical, users have the option of not identifying themselves while using the hippo.com.au website.  However, in order to receive the full benefit of this website certain personal information may be required.

10. Transported Data Flows
hippo.com.au will only transfer personal information about an individual to someone (other than the organisation, a related company or the individual) who is in a foreign country if the individual consents to the transfer or if the transfer is otherwise permitted by the Privacy Act 1988 (Cth) or unavoidable for the provision of our services to the individual.

11. Sensitive Information
Sensitive information encompasses information or an opinion about an individual’s racial or ethnic origin, political opinions, membership of political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preference or practices, criminal record or health information about an individual.

The hippo.com.au website will not ask users to provide hippo.com.au with sensitive information.  If a user provides hippo.com.au with sensitive information, hippo.com.au will deal with such information in accordance with provisions of the Privacy Act 1988 (Cth).

12. This site contains links to other sites.
hippo.com.au is not responsible for the privacy practices or the content of such websites.

13. Contacting Us
If you have any questions about the Privacy Statement, the practices of this site, or your dealings with this website, or your dealings with this Website, click here to visit our contact details page.

hippo.com.au reserves the right to amend this Privacy Statement at any time.  This privacy statement was last updated on 16 June 2009.